Frequently Asked Questions

FAQs – Pricing and Duration

Curious about the cost and duration of our coaching and mentoring services? We understand these are common questions, and while there's no one-size-fits-all answer, we're here to clarify.

Establishing a strong connection between a coach/mentor and a coachee/mentee is crucial. It sets the foundation for trust and open communication, enabling the coaching or mentoring process to be effective. Therefore, determining a fit between both parties is an important initial step.

We offer an introductory session lasting approximately 30 minutes to initiate this process. During this session, we'll have the opportunity to get to know each other, understand your needs and expectations, and discuss the potential outcomes. This introductory session is free of charge.

As for the cost, we offer different session packages tailored to your specific requirements. For example, a package may include four or eight sessions, or we can also accommodate ad hoc sessions based on your preferences. But, again, the aim is to ensure you experience tangible benefits and progress towards your desired outcome.

Please note that the duration of the coaching or mentoring process depends on various factors, such as your goals, the complexity of the challenges, and availability. It's a collaborative journey where we work together to achieve meaningful results.

We encourage you to schedule an introductory session with us for detailed pricing information and to discuss the most suitable approach for your needs.

FAQs - Conducting Coaching and Mentoring Sessions

Wondering how our coaching and mentoring sessions are conducted? We've adapted to the changing times since the onset of the pandemic in early 2020, and virtual sessions have become the norm. We offer flexibility in terms of platforms and scheduling to ensure sessions are convenient for you.

For online sessions, we utilize platforms such as Microsoft Teams, Zoom, or other collaboration tools. These platforms provide the opportunity for virtual face-to-face meetings, replicating the personal interaction of an in-person session. Conducting sessions online offers the advantage of convenience and eliminates geographical barriers.

We understand that everyone has different schedules and commitments, which is why we are flexible in arranging session times. Whether you prefer sessions outside normal business hours or on weekends, we can work together to find a schedule that suits your lifestyle and personal circumstances.

Our coaches and mentors are committed to accommodating your specific requirements and will communicate their availability to ensure a seamless experience. They will work closely with you to find a time that works for both parties and respects your preferences.

Please don't hesitate to discuss your preferred platform and scheduling needs with your coach or mentor. They will be happy to provide guidance and make necessary arrangements to conduct the sessions in a manner that suits you best.

FAQs - Confidentiality and Privacy

Are you concerned about the confidentiality of our discussions? Rest assured; we prioritize absolute confidentiality and discretion. We have strict policies to ensure that none of our conversations are shared with any other individuals, and we do not disclose any personally identifiable information.

Sometimes, we may seek input or advice from another coach or mentor within our team, but this is always done at a conceptual level and never involves sharing explicit details or identifiable information about you. Our primary focus is to provide you with the best support and guidance while respecting your privacy.

We understand the importance of safeguarding your personal information and take privacy seriously. To learn more about our privacy practices and how we protect your data, we encourage you to review our Privacy Policy. It provides comprehensive information about the measures we have in place to ensure the confidentiality and privacy of our clients.

Your trust is paramount to us, and we are committed to maintaining the highest standards of confidentiality and privacy throughout our coaching and mentoring engagements.

FAQs - Choosing the Right Coach or Mentor

Wondering how to find the right person to coach or mentor you? Our team consists of highly experienced professionals with diverse backgrounds, each bringing unique expertise to the table. To find the best fit for your needs, we recommend exploring the profiles of our coaches and mentors on the Our Team page.

When selecting a mentor, consider whether their experience aligns with your specific career or personal objectives. They may have insights and knowledge directly relevant to your goals. On the other hand, if you're seeking coaching, any member of our team can likely provide the support you need. It's important to establish a strong relationship and rapport with your coach or mentor, ensuring you feel comfortable and safe throughout the engagement.

We understand that the connection between you and your coach or mentor plays a crucial role in the success of the coaching or mentoring journey. Take the time to review our team's profiles, evaluate their expertise, and trust your intuition in choosing the individual who resonates with you and your aspirations.

FAQs - Managing Unforeseen Circumstances

Life can sometimes throw unexpected challenges your way, and we understand that circumstances beyond your control may impact your ability to complete coaching or mentoring sessions. So whether it's a delay or needing to cancel sessions, we are here to support you.

If you find yourself in a situation where you need to defer or cancel sessions due to unforeseen circumstances, please reach out to us. We have a refund policy in place, which you can find in Section 9 of our Terms of Use policy. We genuinely consider individual circumstances and will work with you to find the most suitable solution.

At Mentor Me (Aus), we prioritize your well-being and understand that life can be unpredictable. Therefore, we are committed to providing flexibility and support during challenging times, ensuring your coaching or mentoring journey remains a positive and beneficial experience.

FAQs - Extending the Number of Sessions

Coaching or mentoring is a dynamic and personalized process, and we understand that your needs may evolve over time. While we typically recommend a package of sessions to ensure a comprehensive experience, we also recognize that you may require additional sessions or prefer to spread them out over a longer period.

Upon completing your initial engagement, you may find value in further exploring and clarifying the insights and learnings gained throughout the process. In such cases, we offer the flexibility to extend your coaching or mentoring journey through ad hoc sessions. Our experienced coaches and mentors will discuss your specific requirements and collaborate with you to determine the most suitable approach.

At Mentor Me (Aus), our primary focus is your growth and development. We are committed to tailoring our services to meet your evolving needs, ensuring you receive the support and guidance necessary to achieve your goals.

FAQs - Individual Coaching in Team Coaching Exercises

When participating in a team coaching exercise facilitated by your organization, the possibility of individual coaching depends on the specific nature and objectives of the engagement. Team coaching typically focuses on addressing organizational goals, such as enhancing team culture, improving performance, or fostering open communication channels.

During the team coaching process, you may identify personal aspects or topics that you would like to explore outside the team environment. While our primary relationship is with the organization, we understand the value of addressing individual needs within the coaching journey.

We recommend discussing your desire for personal coaching sessions with your organization. Transparency and open communication are key in determining whether your organization agrees to individual coaching while participating in the team coaching exercise. This ensures that there are no conflicts of interest and aligns with the agreed-upon coaching structure.

At Mentor Me (Aus), we are committed to accommodating the arrangements transparently agreed upon between you and your organization, respecting the boundaries and objectives set forth for the overall coaching engagement.