Coaching for Change
Someone in your organisation has decided it’s time for a change! It doesn’t matter who, what or why, but you’ve been tasked with implementing that change. You lead a team of competent and qualified business analysts, have the best modelling tools, and know the names of the people you need to engage to start mapping the process. You gather your team, pass on the information and encourage them to start speaking to stakeholders and mapping the current process. Your experience and training tell you this is the place to start.
As good as your team is at facilitating workshops, they come back to you within a few days with a statement like, “The stakeholders can’t even agree on the current process, and they aren’t forthcoming with the information we need to complete this task!”.
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